That's not quite right. Allowing ambiguity in scope and not controlling it is scope creep. Ongoing improvements in products or process to streamline efficiency and performance is Continuous Improvement. Change control refers to the process. Gold Plating is the right answer.

Better luck with the next question to roll the dice.

Allowing ambiguity in scope and not controlling it is scope creep. Ongoing improvements in products or process to streamline efficiency and performance is Continuous Improvement. Gold Plating is the right answer.

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That's not quite right. Six Sigma is a framework for TQM. Prevention is process based for QA. Inspection focuses on random sampling for QC. Corrective Action is the steps taken as a result of inspection.

Better luck with the next question to roll the dice.

That's correct.

Six Sigma is a framework for TQM. Prevention is process based for QA. Inspection focuses on random sampling for QC. v Corrective Action is the steps taken as a result of inspection.

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That's not quite right. Muda is the inconsistent demands on process/people; Muri is overburdening of process/people; Mura leads to eight types of wastes. Kaizen represents continuous improvement.

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That's correct.

Muda is the inconsistent demands on process/people; Muri is overburdening of process/people; Mura leads to eight types of wastes. Kaizen represents continuous improvement.

You have a chance to roll the dice.

That's not quite right. Of all the Quality tools, the only chart that focus on 80/20 rule is the Pareto Chart.

Better luck with the next question to roll the dice.

That's correct. Of all the Quality tools, the only chart that focus on 80/20 rule is the Pareto Chart. You have a chance to roll the dice.

That's not quite right. Cost of Non-conformance includes external and internal failure. Warranty costs is an example of external failure.

Better luck with the next question to roll the dice.

That's correct. Cost of Non-conformance includes external and internal failure. Warranty costs is an example of external failure. You have a chance to roll the dice.

That's not quite right. Training is part of building quality within the cost of conformance. Inspection is part of QC and Process Documentation is part of Asses Quality. Better luck with the next question to roll the dice.

That's correct. Training is part of building quality within the cost of conformance. Inspection is part of QC and Process Documentation is part of Asses Quality. You have a chance to roll the dice.

That's not quite right. Remember the mnemonic shared in class: History Informs Performance Follows Capabilities, Skills, and Competencies. Affinity Diagram is not one of them. Better luck with the next question to roll the dice.

That's correct. Remember the mnemoic shared in class: History Informs Performance Follows Capabilities, Skills, and Competencies. Affinity Diagram is not one of them. You have a chance to roll the dice.

That's not quite right. The correct term is Cost Benefit Analysis, also commonly used as Return on Investment. Better luck with the next question to roll the dice.

That's correct. The correct term is Cost Benefit Analysis, also commonly used as Return on Investment. You have a chance to roll the dice.

That's not quite right. The Occupational Safety and Health Administration (OSHA) is a US government standard. Better luck with the next question to roll the dice.

That's correct. The Occupational Safety and Health Administration (OSHA) is a US government standard. You have a chance to roll the dice.

That's not quite right. Force field analysis is an approach to see what forces contribute positively and negatively to a cause. Affinity diagram is a visual brainstorming tool. Decision tree associates weights and impacts to make a decision. Control chart is the one that evaluates process stability. Better luck with the next question to roll the dice.

That's correct. Force field analysis is an approach to see what forces contribute positively and negatively to a cause. Affinity diagram is a visual brainstroming tool. Decision tree associates weights and impacts to make a decision. Control chart is the one that evalutes process stability. You have a chance to roll the dice.

That's not quite right. EVM is a project performance review tool. EMV is an approach to evaluate the quantitative impact of risk. Team Performance review is a distractor here. Quality Audit is a compliance tool. Better luck with the next question to roll the dice.

That's correct. EVM is a project performance review tool. EMV is an approach to evaluate the quantitative impact of risk. Team Performance review is a distractor here. Quality Audit is a compliance tool. You have a chance to roll the dice.

That's not quite right. Risk has the probability to occur and issue has certainly occurred. Six Sigma is a framework. Probability is the right choice. Better luck with the next question to roll the dice.

That's correct. Risk has the probability to occur and issue has certainly occurred. Six Sigma is a framework. Probability is the right choice. You have a chance to roll the dice.

That's not quite right. Standard Distribution is not a terminology. Standard Deviation is. Better luck with the next question to roll the dice.

That's correct. Standard Distribution is not a terminology. Standard Deviation is. You have a chance to roll the dice.

That's not quite right. Kurtosis measures the sharpness of the curve. Better luck with the next question to roll the dice.

That's correct. Kurtosis measures the sharpness of the curve. You have a chance to roll the dice.

That's not quite right. 3 sigma equals 99.73%. Better luck with the next question to roll the dice.

That's correct. 3 sigma equals 99.73%. You have a chance to roll the dice.

That's not quite right. While all the tools are visual, the logical flow of steps is depicted only in a flowchart. Better luck with the next question to roll the dice.

That's correct. While all the tools are visual, the logical flow of steps is depicted only in a flowchart. You have a chance to roll the dice.

That's not quite right. When a large population can not be studied due to the time and money involved, a few random sample is often considered. Better luck with the next question to roll the dice.

That's correct. When a large population can not be studied due to the time and money involved, a few random sample is often considered. You have a chance to roll the dice.

That's not quite right. Of all the choices, the scatter diagram studies the relationship between two variables. Better luck with the next question to roll the dice.

That's correct. Of all the choices, the scatter diagram studies the relationship between two variables. You have a chance to roll the dice.

That's not quite right. Ideal time is the time to do a job without interruptions. Elapsed time includes interruptions. Over time is the additional time needed to get the work. Lean avoids wastes and one of the wastes is the waiting time. Remember the mnemonic DOWNTIME. Better luck with the next question to roll the dice.

That's correct. Ideal time is the time to do a job without interruptions. Elapsed time includes interruptions. Over time is the additional time needed to get the work. Lean avoids wastes and one of the wastes is the waiting time. Remember the mnemonic DOWNTIME. You have a chance to roll the dice.

That's not quite right. Brainstorming is a technique and is not a tool. Work Breakdown Structure is a technique to break down ideas for scope of work into deliverables and activities. Checklist is a process governance for collecting data and ensuring compliance. Affinity Diagram is the correct choice. Better luck with the next question to roll the dice.

That's correct. Brainstorming is a technique and is not a tool. Work Breakdown Structure is a technique to break down ideas for scope of work into deliverables and activities. Checklist is a process governance for collecting data and ensuring compliance. Affinity Diagram is the correct choice. You have a chance to roll the dice.

That's not quite right. Durability refers to the degree to which a product tolerates test. Reliability refers to the degree of the product's ability to perform over its life. Escaped defects are non-conformance costs. Perceived Quality is the right choice. Better luck with the next question to roll the dice.

That's correct. Durability refers to the degree to which a product tolerates test. Reliability refers to the degree of the product's ability to perform over its life. Escaped defects are non-conformance costs. Perceived Quality is the right choice. You have a chance to roll the dice.

That's not quite right. Things that focus on the appearnce of good service quality is part of the Tangibles. Better luck with the next question to roll the dice.

That's correct. Things that focus on the appearnce of good service quality is part of the Tangibles. You have a chance to roll the dice.

That's not quite right. Qualitative Data is often a Cardinal or Nominal data. Numerical data doesn't charactierize qualitative data. Type of bread is a qualitative categorical data. Better luck with the next question to roll the dice.

That's correct. Qualitative Data is often a Cardinal or Nominal data. Numerical data doesn't charactierize qualitative data. Type of bread is a qualitative categorical data. You have a chance to roll the dice.

That's not quite right. The customer requirements are listed horizontally in rows on the left. The customer success criteria for each customer requirement for every row on the right. The vertical columns at the top include the design requirements. The summary of score vertically at the bottom is the computed priority. Better luck with the next question to roll the dice.

That's correct. The customer requirements are listed horizontally in rows on the left. The customer success criteria for each customer requirement for every row on the right. The vertical columns at the top include the design requirements. The summary of score vertically at the bottom is the computed priority. You have a chance to roll the dice.

That's not quite right. The House of Quality primarily addresses poor product definition, failure to strategically priortize, and poor communication. Better luck with the next question to roll the dice.

That's correct. The House of Quality primarily addresses poor product definition, failure to strategically priortize, and poor communication. You have a chance to roll the dice.